Privacy Policy
Last updated: June 3, 2026
1. Scope
This Privacy Policy explains how OptiInsure ("we", "us", "our") collects, uses, discloses, and protects information when you use our website, products, and services (collectively, the "Services").
2. Information We Collect
We may collect the following categories of information:
- Contact details, such as name, business email, phone number, and company information.
- Account and onboarding data required to provide and support the Services.
- Usage data, including device/browser information, IP address, interactions, and log files.
- Business records and documents that you submit for processing through our platform.
- Communications you send to us, such as support requests and feedback.
3. How We Use Information
We use information to:
- Provide, maintain, and improve the Services.
- Process requests, onboard customers, and deliver support.
- Secure systems, prevent fraud, and enforce our Terms.
- Analyze performance and usage trends.
- Comply with legal obligations and resolve disputes.
- Send service-related notices and, where permitted, product updates and marketing communications.
4. Legal Bases for Processing
Where applicable, we process personal data based on:
- Performance of a contract with you or your organization.
- Legitimate interests, including security and product improvement.
- Your consent (which you may withdraw where allowed by law).
- Compliance with legal obligations.
5. Sharing and Disclosure
We do not sell personal information. We may share information with:
- Service providers that support hosting, analytics, and operations.
- Professional advisors and auditors, when needed for legitimate business purposes.
- Law enforcement or regulators if required by law, legal process, or to protect rights and safety.
- Successors in connection with a merger, acquisition, financing, or asset sale.
6. Cookies and Similar Technologies
We use cookies and similar technologies to remember preferences, understand site usage, and improve functionality. You can control cookies through browser settings, though some features may not work properly if cookies are disabled.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
8. Data Security
We implement reasonable technical and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. No security method is perfect, and absolute security cannot be guaranteed.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of personal information, and to data portability. To exercise rights, contact us at info@optiinsure.in.
10. International Data Transfers
If data is transferred across borders, we use appropriate safeguards required by applicable law.
11. Children's Privacy
The Services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
13. Contact Us
For privacy-related questions or requests, contact us at info@optiinsure.in.